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LEGAL NOTICE

1. OBJECTIVE

In compliance with Law 34/2002, of July 11, on Services of the Society of Information and Electronic Commerce, we inform you of the details that identify the owner of the website www.urbanima.com (hereinafter URBÀNIMA)

María Teresa NavarreteCausanilles
ES 20468448 – N
C/ Castellón 16, bajo dcha. 46004 – València.
Telephone Number: (0034) 961879238
Email: contact@urbanima.com


2. WEB CONTENT

URBÀNIMA, specialised in the online sale of sustainable and vegan footwear for women, through the corporate website www.urbanima.com offers information about the services and products of the brand.


3. USER RIGHTS AND OBLIGATIONS
3.1 ACCESS TO AND USE OF THE WEBSITE

Any user can freely access the information on our website by visiting www.urbanima.com.

Conditions of access to our website our subject to the legal provisions in force at the time, as well as the principle of good faith and lawful use by the user, expressly and strictly prohibiting any type of action that could be damaging to our website or any third party.

URBÀNIMA does not require prior subscription or registration for simple web browsing, or for access or use of some of our web services. On the other hand, if you wish to receive news on offers or discounts, you will need to register and accept our Conditions of Use and Privacy Policy.

The user agrees to make a lawful, diligent, honest and correct use of any information or content seen on the website of URBÀNIMA, all under the principle of good faith and respect for the current legislation.

The user must refrain from obtaining, except for personal use, any information (such as any message, sound, photograph, picture, software and in general any type of computer file, graph, etc.) that is property of our website.

Likewise, the user agrees not to maliciously or intentionally cause damage or harm that may undermine or alter the website, as well as not to introduce or disseminate computer viruses that may produce unauthorized alterations to the contents or system that make up the website. In this regard, URBÀNIMA is exonerated from any type of computer failure or virus introduced by third parties.

The information provided on the website should not be considered complete or exhaustive at any time. Nevertheless, URBÀNIMA will try to update this information as often as possible.

URBÀNIMA declares that the service or product offered on the website corresponds to the description of that same service or product. Nevertheless, we are not responsible for those cases in which, due to technical or human error, there may be mistakes or variations between the images, the description and the price. Additionally, photographs have a mere illustrative purpose, and there may be variations in terms of the physical appearance of a product, but without diminishing the integrity and features of the service or product offered or requested.

URBÀNIMA is not responsible for the contents, information, opinions or comments disseminated through its website nor will it be responsible for the use that the User makes of that information.

3.2 ACCEPTANCE OF THE CONDITIONS / USER SUBSCRIPTION

The mere use of this website or the confirmation of the corresponding field during the user registration process will imply that the User agrees to the general conditions of use of our website.

URBÀNIMA reserves the permission to access or use some of the services of its website, now or at a future time, being able to require user subscription in order to access the website, a condition that in that case will be able to be obtained by inserting the User’s email in the corresponding user subscription box.

For the completion of these forms, subscription boxes or similar tools, the User acknowledges that the information provided are obtained directly from the user is truthful and true, agreeing to notify URBÀNIMA of any change or modification there may be.


4. LINKS TO OTHER WEBSITES

This website may include links to websites managed by third parties. URBÀNIMA is not responsible in any way for these websites, nor do those possible links to third-party websites imply that we recommend or approve their content. In any case, when accessing third-party webs you must agree to their own legal policies, of which URBÀNIMA is not responsible.


5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All materials and information on our website are subject to current regulations on intellectual and/or industrial property. URBÀNIMA is the owner of the industrial and intellectual property rights of the website and its contents. Use of the contents of the website is only allowed with our express written authorization. Any use of our website or its contents must have a particular purpose. Elements such as logos or images unrelated to URBÀNIMA that appear on our website belong to their respective owners, so those owners will be responsible for any possible dispute that may arise regarding them.


6. DISCLAIMER OF LIABILITY

URBÀNIMA will ensure, to the extent of our own technical and human resources, the correct functioning of our website, as well as that its contents are correct and truthful. However, it is not possible to guarantee that there will be no viruses or other harmful elements introduced by third parties that could damage or alter your computer system, electronic documents or files when you visit our website as a user. In no case shall URBÀNIMA be responsible for:

1. Damage caused by the misuse of this website or its contents by the User, nor by any other action taken on the basis of the information that appears on the website.

2. Errors or omissions that may appear in the contents of the website.

3. Loss or damage caused by software or computer equipment belonging to the User or third parties by the breach of these Conditions of Use by the User, or by failures or network problems that cause the suspension, cancellation or interruption of the web service before or while the service is being provided. It falls to the User to have the appropriate tools for the detection and disinfection of harmful software.


7. GOVERNING LAW

These General Conditions are subject to Spanish law, which will be applicable in relation to their validity, interpretation, execution and compliance. Any dispute with respect to the above provisions will be resolved by arbitration. If the arbitration is not carried out by mutual agreement or is declared null and void, both parties shall be subject to the jurisdiction of the courts of the city of VALÈNCIA (SPAIN), expressly waiving their own jurisdiction if it were to

be another. The user declares to have read, understood and accepted these General Conditions of Use-Access in all their extension.

Published 6 August 2021.

Talla
Precio

ENVÍO

Envío gratuito a la Unión Europea, Reino Unido, Canadá y Estados Unidos.

Para el resto del mundo puedes realizar la compra a través de https://www.wolfandbadger.com/eu/designers/urba-nima/

DEVOLUCIONES

Los artículos comprados se pueden devolver en un plazo máximo de 14 días naturales a partir de la fecha en que se entregó el producto para un rembolso del importe pagado por el artículo.

El artículo a devolver debe ser enviado en las mismas condiciones en las que fue recibido dentro de su caja original y en perfecto estado. Si el artículo es devuelto en mal estado, Urbànima se reserva el derecho de rechazar la solicitud de cambio o devolución.

Protege la caja para que llegue en perfectas condiciones.


España peninsular y Baleares:

Devolución gratuita.

Envíanos un email a contact@urbanima.com indicando el número de pedido, nombre y motivo de la devolución.

Te enviaremos una etiqueta que tendrás que pegar en el exterior de la caja, previamente embalada, y entregarla en una oficina de Correos o en el punto de entrega más cercano que te indiquemos.

 

Unión Europea

Envíanos un email a contact@urbanima.com indicando el número de pedido, nombre y motivo de la devolución.

Por favor, envía el paquete, previamente embalado correctamente, a nuestra oficina con un servicio de mensajería que incluya NÚMERO DE SEGUIMIENTO para no perder la pista a las Urbànima.

Dirección para la devolución:

Urbànima

Calle Castellón 16, bajo derecha. CP 46004 Valencia. España

Telf. 96 187 92 38 – contact@urbanima.com

 

Resto de países

Envíanos un email a contact@urbanima.com indicando el número de pedido, nombre y motivo de la devolución.

Por favor, envía el paquete, previamente embalado correctamente, a nuestra oficina con un servicio de mensajería que incluya NÚMERO DE SEGUIMIENTO para no perder la pista a las Urbànima.

Para que el paquete devuelto no genere costes de importación de aduana, se deberá adjuntar EN LA PARTE EXTERIOR del paquete en un sobre pegado, la siguiente documentación:

  • Copia de la factura correspondiente al envío original enviado. En dicho papel deberá escribirse en letra clara ““RETURNED GOODS – FAILED SALE” 
  • Documentación de aduana cumplimentada (la proporciona el courier escogido para la devolución a España)

Dirección para la devolución:

Urbànima

Calle Castellón 16, bajo derecha. CP 46004 Valencia. España

Telf. 96 187 92 38 – contact@urbanima.com

¿Cómo saber mi talla?

En Urbànima te recomendamos que escojas tu talla habitual, pero para seleccionar un calzado plano puedes orientarte con la guía de tallas que incluimos en cada zapato. Si quieres saber cuanto te mide el pie, sigue los siguientes pasos:

1. Coloca un folio pegado a la pared.

2. Pon tu pie sobre el folio, pegando el talón contra la pared. Para una mayor precisión, usa los calcetines que sueles llevar habitualmente y mídete por la tarde, cuando el pie se encuentra en su dimensión más grande.

3. Marca en el folio justo donde termina el dedo más largo.

4. Con una regla mide la distancia entre el talón y la marca del dedo más largo.

5. Repítelo con el otro pie y recuerda la medida más larga.

6. De la siguiente tabla escoge la talla que corresponda a tu medida añadiendo un centímetro extra.

size (EU)
foot lenght (cm)
size (USA)
foot lenght (inch)
size (UK)
35
23.5
4.5
9.3
2.5
36
24
5.5
9.4
3.5
37
24.5
6
9.6
4
38
25
6.5
9.8
5
39
25.5
7.5
10
5.5
40
26
8
10.2
6.5
41
27
9
10.6
7.5
42
27.5
10
10.8
8
43
28.5
11.5
11.2
9
44
29
12.5
11.4
10